Cancellation Policy
Last updated: 8 September 2026
This policy explains how you can cancel your purchase with Ustaad. Because our courses are one-time purchases (not subscriptions), there is no recurring billing to cancel.
1. No subscription to cancel
Ustaad charges a one-time fee for course access. We do not auto-renew or bill you again, so there is no ongoing subscription that needs cancelling.
2. Cancelling your purchase
- You may cancel your purchase and request a full refund at any time within 30 days of payment.
- To cancel, simply contact us (details below) with the name and email/WhatsApp number used at enrolment.
- Once we confirm your cancellation, your access is withdrawn and your refund is processed.
3. Refunds after cancellation
Approved refunds are returned to your original payment method within 7–10 business days. See our Return & Refund Policy for full details.
4. After 30 days
After the 30-day window, purchases are considered final, as you will have had full access to the course materials. If you believe there are exceptional circumstances, contact us and we will do our best to help.
5. Contact
- WhatsApp: +92 321 6633362
- Email: support@joinustaad.com